Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,478 Reviews)
Rating breakdown 87,478 reviews
5 Stars
64,958
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy experience
on January 20, 2026
Posted by: JennM03
from NC
Everything was so easy to follow and walked me through every step!! Thanks Turbotax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Quick and Easy
on January 20, 2026
Posted by: Susan5656
from KY
Super quick! Very easy to do and would recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 20, 2026
Posted by: WYOWilson
from Wyoming
I was quick and easy, would recommend to others!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Repeat customer
on January 20, 2026
Posted by: MonkeyMom1
from North Carolina
I have been using Your product for years.
Will continue to be a repeat customer.
Will continue to be a repeat customer.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s like so easy
on January 20, 2026
Posted by: Kayyj
from Maryland
I’m always impressed how easy it is for a regular person to do and I don’t have to spend 5000 to do so
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable
on January 20, 2026
Posted by: Gigi2sixteen
from La
It’s dependable. Sometimes not really clear, but dependable.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden fees
on January 20, 2026
Posted by: StepKon
from Florida
It still feels like they surprise you with hidden fees. At first it looks like it's free, then it's $40, then they add another $49 on at some point.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: Snagle1969
from FL
Awesome . Fast and Easy. TYVM for mletting me use your service again.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com