Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very pleased
on January 19, 2026
Posted by: GoodOleRaeRae
from Minnesota
super easy to do the return, makes sure you don't miss anything.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 19, 2026
Posted by: B956
from Texas
Turbo tax makes it easy and fast to file my own taxes. Love it will use it every year
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best!!
on January 19, 2026
Posted by: Kim 78
from Chattanooga, Tn.
Very easy step by step instructions to find your taxes!! This is my 4th year doing them with turbo tax! Wouldn't go anywhere else!! Way to go turbo tax!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 19, 2026
Posted by: LindaMuh
from California
I've used TurboTax for years now. Very easy instructions, and it checks everything for you before filing.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best
on January 19, 2026
Posted by: DontRayMeOkc
from Oklahoma city, OK
I file my taxes with these guys every year, they are amazing
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy, direct and clear
on January 19, 2026
Posted by: graciegj
from Florida
this process was accurate and easy to understand. no hassle and stress free
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long
on January 19, 2026
Posted by: Mill39117
from Ms
It was a little time consuming and I think a little too expensive because I did all the work
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you!
on January 19, 2026
Posted by: Ozuna1182
from 5427 sun valley blvd
I did not engage with a representative. but it was helpful
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com