Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Uncluttered Design is Magnificent
on April 12, 2026
Posted by: jennie540
from Virginia
So easy - the design and the interface are simple to engage with. No annoying and distracting pop ups. Clear, uncluttered design is magnificent.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
.
on April 12, 2026
Posted by: 199400
from North carolina
It costs way too much to file taxes especially with added bullcrap fees etc. I hand typed my info and still got charged extra mierda
turbo tax!!!
turbo tax!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is simple and crazy simple !
on April 12, 2026
Posted by: Boscojr
from GA
Unless you file itemized return, you'd be crazy to not use turbotax. less than 1 hour!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TT is fine, whatever.
on April 12, 2026
Posted by: GraceHatesAI
from Nebraska
AI is the worst thing that has ever happened to our planet, and people as a whole. I do not want to be bombarded by it while I am doing mundane and already excruciatingly painful tasks like filing my taxes. Remove the AI.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax, fast and easy !
on April 12, 2026
Posted by: Cee1309
from Washington
first time doing this alone with additional accounts, and investments and I will never go back to a tax preparer now. Absolutely easy and straight forward with an abundance of information to help understand what you are doing. Friendly system as well, easy uploading documents VIA Mac and or iPhone. thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We appreciate you choosing TurboTax over other options. Your confidence in our platform means a lot, and we’re here to deliver the experience you expect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is meh. Would've went somewhere.
on April 12, 2026
Posted by: Hans420
from Michigan, MI
It was pretty simple but fees that were added onto the end that I thought were already paid when I paid money to file. Also, an error that kept popping up where I wasn't the only one who had this happen.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like using
on April 12, 2026
Posted by: appleman509
from WA
Easy to use, got the whole process completed in less than 30 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesaome
on April 12, 2026
Posted by: Justin121
from texas
The experience is so easy, fast and helpful. They make it so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com