Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast & Convenience
on January 19, 2026
Posted by: Overlook1234
from Florida
It's easy to fill-in, loaded the documents, fast to process & conveniences
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on January 19, 2026
Posted by: Sunny02
from Lubbock, Tx
Great experience for the first time using Turbo Tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 19, 2026
Posted by: TrishAusTX
from Texas
It was so easy to use.i diked eight on my phone. Highly reccomend.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks
on January 19, 2026
Posted by: tammy0212
from texas
easy to use but still hhav o learn some tax laws thanks
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Understandable Great work
on January 19, 2026
Posted by: Qtee54
from Pennsylvania
The product was easy to use and understand but did not care for how many times it asked you to purchase other products
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and painless
on January 19, 2026
Posted by: 2025ln
from Pa
Easy and painless to file. Great guidance and explanations
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 19, 2026
Posted by: Lehcar06
from South Carolina, SC
Quick and easy process, seamless and smooth for anyone to use.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best!!!
on January 19, 2026
Posted by: Dezikk
from WA
I have use TurboTax my entire life and I have never had any problems.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com