Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
refund
on January 20, 2026
Posted by: Lolo222222222222222
from sc
Great does it simple, does suck when it takes so much money though.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax ROCKS
on January 20, 2026
Posted by: Moosh42
from Michigan
quick and easy
very helpful with help provide just in case
very helpful with help provide just in case
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 20, 2026
Posted by: jweat215
from Florida
Easy to use and if you have questions they answer them along the way! I do not understand why anyone would use another platform or pay someone to do your taxes, its just enter in the boxes, easy peesy!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 20, 2026
Posted by: Ejay386
from Florida
Quick and easy. Took less than a hour and was able to upload my w2 easily.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 20, 2026
Posted by: DDL25
from Texas
Quick, easy, and painless! Done in less than one hour.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: AShB1986
from AL
Have used it for years. Great service!! My kids now use it also.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 20, 2026
Posted by: Anonymous
from Virginia Beach
They helped me out a lot with detailed explanations on everything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on January 20, 2026
Posted by: Meb42
from Illinois
Process was Easy and fast. Would use again in the future.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com