Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
tax
on January 20, 2026
Posted by: zits2026
from MA
good product easy to use no hidden fees will use again
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
almost perfect
on January 20, 2026
Posted by: iffy7oh2
from Las Vegas, NV
I would have gave turbo tax 5 stars but i was charged 35$ for direct deposit into my bank account. However, this year turbotax got me my MAX refund so I am happy and grateful for that!!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Great!
on January 20, 2026
Posted by: tttv34
from Texas
Turbo Tax is pretty informative about what you are filling out and the interface makes finishing your return quick and consistent.
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on January 20, 2026
Posted by: SamWte
from Michigan
Turbo Tax made the process super easy and non-stressful
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 20, 2026
Posted by: kiki123098
from pa
very easy to follow along. I love how it walks you through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 20, 2026
Posted by: Costello52
from SD
VERY EASY to work through. It had all my information saved from previous years
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use It Every Year
on January 20, 2026
Posted by: EDM47
from CA
I use it every year and never have a problem, good product.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes things so easy!
on January 20, 2026
Posted by: tt26
from North Carolina
Always fast and easy. I've used it for many years and never had a problem!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com