Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo
on January 20, 2026
Posted by: Klmv
from California
Fast easy and completely available to you no matter what
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tax service
on January 20, 2026
Posted by: Jrguinn1
from Tn
We have used turbo tax for many years and have always been happy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Use to be easier
on January 20, 2026
Posted by: Gatepouri79
from Mass
I understand there are procedures in place for safety reasons but filing with Turbo Tax years ago was a much less stressful experience. The new process and authentications are not very customer friendly, and I can only imagine what it would be like for an older person that was not as technical to use. This is not unique to Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax The Easy Click Filing
on January 20, 2026
Posted by: Alex11600
from Florida
Easy to follow, Easy to File What more can you ask for
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 20, 2026
Posted by: App use
from Washington
Did my taxes all online with the app multiple years. Super easy, and quick
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Using Turbo Tax
on January 20, 2026
Posted by: Kalvalo
from Fl
First time using Turbo Tax and it was fast, easy, and intuitive.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job Turbo Tax!!!!
on January 20, 2026
Posted by: Syddy62
from michigan
I had an excellent experience with my over the phone expert!
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great work
on January 20, 2026
Posted by: TONYTNT
from IL
GETTING USED TO IT. KEEPING MY LIFES PERSONAL INFO PRIVATE WORKS GREAT FOR EVERYONE...
Response from turbotax.intuit.comBy TurboTax Care Team, January 23, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com