Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Meh
on April 12, 2026
Posted by: Who me69
from Nowhere
The software could be beta tested a bit more. I find some of the tax information should be able to transfer from prior years or from the federal tax filing. If I take a break from the state tax filing, it automatically returns to asking me about my residency which I answered 5 times. On the federal filing, it asked if I wanted to use the same employers as last year for W2s. This seemed helpful; I said yes, then the software imported the information but still asked if I wanted to use a W2 from the employer it already obtained. This is confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was awesome!
on April 12, 2026
Posted by: Dee2593
from Los angeles
very helpful to any question I had. very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on April 12, 2026
Posted by: atticaboy
from fl
good for user easy to use not hard for older users
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and efficient system employed by Turbo Tax
on April 12, 2026
Posted by: ranijoan
from WI
From start to finish it was a very easy and efficient process.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
helpful
on April 12, 2026
Posted by: 25djt
from ga
Made understanding information easier helpful in the guidance
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Do it yourself is awesome
on April 12, 2026
Posted by: Nettenem
from Georgia
I love how it guides you step by step. And. If i needed help, you have the options to choose wit assistance.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was very helpful
on April 12, 2026
Posted by: TasJohn
from IL
Helpful! Hopefully, i answered all the questions correctly.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 12, 2026
Posted by: BeatrizC
from NY
Turbo Tax is a great and excellent product overall. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com