Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(73,212 Reviews)
Rating breakdown 73,212 reviews
5 Stars
54,788
4 Stars
8,042
3 Stars
3,490
2 Stars
2,154
1 Star
4,738
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you, Turbo Tax!
on January 13, 2025
Posted by: Vale18
from Clarksville TN
My experience with turbo tax is always smooth and easy. My taxes get done quickly and I don't have to stress when I don't understand something because my questions are always answered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Feel swindled.
on January 13, 2025
Posted by: Swindled78bucks
from Oklahoma, OK
It was not made clear that state filing fees were tacked on when paying for the TT Deluxe to file my federal nor did it show an amount total until after the purchase was completed. Only after my card information was entered and purchase completed was it clear the purchase included both TT Deluxe ($39) and State filing fee ($39) doubling the total amount.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
never again
on January 13, 2025
Posted by: seriously ticked off
It is more difficult than in the past. very irritating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on January 13, 2025
Posted by: edmv2
from San Diego CA
This service includes a ton of hidden fees. Also, turbotax free is not available to as many people as turbo tax claims. RT benefits disqualify you. ALSO, TT lobbies the fed to make filing harder.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy!
on January 13, 2025
Posted by: steph the bookkeeper
from Idaho
Super easy to use! Lots of options for help from the specialists! Affordable! I can file my taxes anytime I am ready!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome, but costly!
on January 13, 2025
Posted by: Got_Rob
Everything was quick and easy. However, I feel like the fees were way too much for the simplicity of the return I was filing. I chose the cheapest option, and still ended up paying almost $150 for basically doing my own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 13, 2025
Posted by: lizaort
Turbo tax is very straight foward and easy to go through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and simple
on January 14, 2025
Posted by: pcrowl
from california
Fast, simple, user friendly. I have been using turbo tax since i was able to file a tax return. Never any complaints.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com