Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,121 Reviews)
Rating breakdown 87,121 reviews
5 Stars
64,750
4 Stars
9,577
3 Stars
4,242
2 Stars
2,698
1 Star
5,854
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax
on January 13, 2025
Posted by: Crissy22
from Goodman mo
I use them every tax time. They are very helpful, with the links the give for questions
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is great
on January 13, 2025
Posted by: Markcamp
from florida
love it, it was fast and easy!! I will recommend this to my entire family.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but expensive
on January 13, 2025
Posted by: Tam2269
Its easy to use but expensive I dont make much money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best online tax filing
on January 13, 2025
Posted by: PatrickLM
Been using TurboTax for years, no reason to change
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you, Turbo Tax!
on January 13, 2025
Posted by: Vale18
from Clarksville TN
My experience with turbo tax is always smooth and easy. My taxes get done quickly and I don't have to stress when I don't understand something because my questions are always answered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Feel swindled.
on January 13, 2025
Posted by: Swindled78bucks
from Oklahoma, OK
It was not made clear that state filing fees were tacked on when paying for the TT Deluxe to file my federal nor did it show an amount total until after the purchase was completed. Only after my card information was entered and purchase completed was it clear the purchase included both TT Deluxe ($39) and State filing fee ($39) doubling the total amount.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
never again
on January 13, 2025
Posted by: seriously ticked off
It is more difficult than in the past. very irritating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on January 13, 2025
Posted by: edmv2
from San Diego CA
This service includes a ton of hidden fees. Also, turbotax free is not available to as many people as turbo tax claims. RT benefits disqualify you. ALSO, TT lobbies the fed to make filing harder.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com