Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS GREAT
on January 20, 2026
Posted by: JEEPWRANGLER99
from CA
TURBO TAX IS GREAT I WILL GO TO TURBO TAX AGAIN NEXT YEAR THANK YOU
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
File your taxes yourself and you won’t go wrong
on January 20, 2026
Posted by: mstashaprek
from Arkansas
I have been filing for almost 10 years and have never had a problem. Great price, identity protection and great assistance if needed.I am a real person and no I did not get paid for this review. Trust me.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!!
on January 20, 2026
Posted by: Twanya
from Arkansas
Very easy!! It was easy to upload my files and they filled in the blanks. Was done less than an hour.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 20, 2026
Posted by: HI92
from TN/HI
Awesome and easy to use. I would use again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is the best out there!
on January 20, 2026
Posted by: The only Castles jejeje
from CA
I've been using it for over 10 maybe 15 years. Overall user friendly. But this time it had way too many complex and somewhat confusing questions, specially that we're both retired and numbers are very similar every year with exception of "cola" adjustment for Social security.
I will continue using it of course! its the best out there, just had to mention that as I get older, simpler is betteer... (wink) thanks...
I will continue using it of course! its the best out there, just had to mention that as I get older, simpler is betteer... (wink) thanks...
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
unknown
on January 20, 2026
Posted by: silver gal
from mass
good service, easy to understand. Have used service before, and have always had good results. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 20, 2026
Posted by: Stinkypoop1243
from Oklahoma
I love this program. Makes doing taxes so easy!!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
taxes
on January 20, 2026
Posted by: lex luther superboy
from texas
Easy to use, quick, not crazy about price. Can take it to local office for this price.
Written by a customer while visiting turbotax.intuit.com