Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing
on January 20, 2026
Posted by: Trugy
from Peoria,Arizona
Love them their accuarte,easy to use and help u through the hole process
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect 👌🏾
on January 20, 2026
Posted by: Yaya2162
from Ohio
Perfect, a lot of help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on January 20, 2026
Posted by: porkylwood
from florida
quick and accurate. Explain everything and understanding of all forms
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great
on January 20, 2026
Posted by: Babyface73
from Virginia
Easy to use and very accurate, will definitely recommend to friends
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Run away from TurboTax!
on January 20, 2026
Posted by: OCAD4
from Michigan
My return was rejected the day after I e-filed with TurboTax due to not having a 1095-A. I did not receive a 1095-A due to the fact that I did not purchase health insurance from the marketplace. I have employer provided health insurance. This was 100% turbotax's fault.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love how easy this js
on January 20, 2026
Posted by: RKujo
from California
I love how easy the format is to file my taxes. I’ve used it for years now
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 20, 2026
Posted by: Tpack1331
from Illinois
It’s very simple and easy to use! I would recommend it to anyone!
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great App better focus on features though
on January 20, 2026
Posted by: Ty78523
from Pennsylvania, PA
I always loved using TurboTax. The only thing I think TurboTax has to fix is the ability to when you add a state or say continue with your state return doing separate. Federal and state individually. It should allow me to continue so I got my discount for free. It was zero dollars within the mobile app. I had to get a service code because of it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com