Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes
on January 20, 2026
Posted by: Baby one
from Tx
Loved it will recommend it to all my family members
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy-peasy!
on January 20, 2026
Posted by: OklahomaOK
from Oklahoma
Easy-peasy! I've been using Turbo Tax for years. Love it!
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 20, 2026
Posted by: sspicer220
from FL
simplified, and easy to use. I have never had an issue
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They're great
on January 20, 2026
Posted by: Sh4ddow
from New Jersey
Super clean and easy. Fast and very pinpoint accurate in the responses
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 20, 2026
Posted by: Anonymous
from Maryland
I really like filing my own taxes, this makes me feel in control and have a better understanding of how the IRS works
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome
on January 20, 2026
Posted by: mark2314
from La
it was great
it is awsome ////////////////////
it is awsome ////////////////////
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was efficient.
on January 20, 2026
Posted by: Valkyrie1969
from TX
I found it rather difficult this year... some terms were very complicated and I had to log into ChatGPT several times to get an explanation of what on earth you were tallking about. I was afraid several times that if I chose one option it would ruin my chances or erase my refund this and next year. I hope I did everything right. It was very confusing at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax does it again!
on January 20, 2026
Posted by: SMILL789
from GEORGIA
Great features, easy process and guidance help all along the way! Easy to use interface.
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com