Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome
on January 20, 2026
Posted by: Anonymous
from Montana
Was very straightforward and easy, Will definitely recommend to all my friends and family
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too complicated or bugged to use.
on January 20, 2026
Posted by: Toh0
from VA
Hard a hard time filing. It keeps saying I keep entering a duplicate marketplace policy, and keep checking and entering the policy number on the box and it keeps saying it is a duplicate. Managed to get through it finally, though I don't know how I did it. And for all that trouble by return is less than the initial estimate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is good at what they do.
on January 20, 2026
Posted by: MamaJeri
from North Dakota
I had no problems with anything my w2 was Ablr to be inpted which made it so much easier I would recommend TurboTax to my friends and definitely will recommend it om coworker
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 20, 2026
Posted by: Kylee2022
from Iowa,IA
Easy to follow and understand guides you through every step very carefully
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 20, 2026
Posted by: Stefeni
from Pennsylvania
Every year I do my taxes her and Im never dissappointed
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 20, 2026
Posted by: ipena26
from ct
great good great good great good great good great good
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 22, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 20, 2026
Posted by: JMartinez03190905
from OHIO
I loved TurboTax, it was easy and simple to use and submit my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too many log outs
on January 20, 2026
Posted by: Sueyd39
from massachusetts
multiple times during the process it would just log off, while I was typing and completing info
Written by a customer while visiting turbotax.intuit.com