Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
They suck
on January 20, 2026
Posted by: Megan Wood
from Arizona
Had to do it a second time. Very frustrating. Won't be returning to TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on January 20, 2026
Posted by: Angie1004
from Vermont
Easy, fast and accurate will definitely use again
Next year
Next year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 20, 2026
Posted by: Leah253247938247
from VA
This was so fast and efficient! Thank you so much!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great!
on January 20, 2026
Posted by: J Satt
from Texas
TurboTax is great! I've used it for a couple years, it's fast, convenient, and the price is ok overall. The thing I like the most is that they guarantee filling and look for every deduction you can get.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo 2025
on January 20, 2026
Posted by: taxes turbo 25
from INDIANA
quick and easy. i believe i beat my record from last year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great service!
on January 20, 2026
Posted by: Johnboyjangles
from Florida
Great easy service that helped me file as soon as possible.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 20, 2026
Posted by: Tesa43
from Florida
TurboTax, fast efficient and easy it beats the crowd in long waiting in line
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great- some aspects vague
on January 20, 2026
Posted by: ScgIA
from Iowa
Only issue is the head scratching involved in whether or not I’m enrolled in the refund advance option… it’s not clear… best guess is.. maybe?
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com