Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX EVERY TIME
on January 20, 2026
Posted by: SINCERELYME23
from ALABAMA
I LOVE THE FACT THAT IT STORES INFORMATION SERCURLY AND MAKE THE PROCESS WAY MORE SMOOTH AND LESS STRESSFUL
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on January 20, 2026
Posted by: Mormor22
from minnesota
great service very fast proficientad accurate i loved it
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great filling
on January 20, 2026
Posted by: Cassormsby
from New York
Went great no hassle just smooth going through great company to go through
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We loveTurbo Tax
on January 20, 2026
Posted by: Dyers5
from ok
Its always easy and hassle free. Self-explanatory and we can do it from our home.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on January 20, 2026
Posted by: RShafer257
from WA
I have been using TurboTax since it first came out back when I had my own business. I hav been using it consistently since retirement. Always easy.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 21, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
8yrs in a row
on January 20, 2026
Posted by: Mariafv
from Florida
Extremely user friendly and step by step guidance and automatically imports w2 forms.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 20, 2026
Posted by: Nori49
from CA
great service to use. User Friendly. But don't let it take it out your refund. Makes you pay for other services y do not need.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, January 22, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on January 20, 2026
Posted by: Turbo Tax Process
from MD
I've used Turbo Tax for several years and I am very happy with the service. They make the process very easy and have help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com