Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 20, 2026
Posted by: MHH9
from Indiana
Easy no hassle was done in about 45 mins , also it’s afforable
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax software ever
on January 20, 2026
Posted by: Jossack
from Fl
Best and friendiest software ever. Very simple and user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 20, 2026
Posted by: EFRDC
from California
Fast, transparent, and simple! Highly recommended!
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 20, 2026
Posted by: mizzmaddie04
from north carlona
first time using turbo tax is really easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 20, 2026
Posted by: 61busygranny61
from Michigan
Have used for many years. Use it for every family member
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Know what to expect
on January 20, 2026
Posted by: TC253
from Wa
Always a breeze when your info is saved. Makes tax season easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great - don't like the fees though.
on January 20, 2026
Posted by: AshStern91
from PA
I have used Turbo Tax since at least 2018 and have always had a good experience. The fact that all of my W-2 information is already prefilled for the most part is awesome and extremely time saving. Turbo Tax makes sure to always get me the maximum tax breaks and tax credits and reviews everything to make sure that everything is correct before submitting my return. I do like that you have the option to file on your own or to use an expert, but wish there would be some kind of reward/discount for returning customers that have used Turbo Tax services year after year for MANY years in a row. But instead just keep adding more fees.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TL
on January 20, 2026
Posted by: holder16
from north carolina
every accurate asy and fast to use easy to read easy to file
Written by a customer while visiting turbotax.intuit.com