Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Good job
on January 20, 2026
Posted by: Etland
from Georgia
I've used ya'll for 3 years now and I have no complaints
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My turbo tax
on January 20, 2026
Posted by: Robjackrojwyett
from Florida
So easy and convenient, takes the stress out of tax time.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
To much money
on January 20, 2026
Posted by: Fartnoise12
from Newyork
Overpriced but does the job 128 dollars to file when i could have done myself for 40
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS GREAT
on January 20, 2026
Posted by: Jenna530
from CA
It is always a great service, but don't fall for the FREE part, you ALWAYS have to pay, even if you choose to enter everything on your own, in the end you will still have to pay for something.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Preparing My Owen For 8 Years Now!
on January 20, 2026
Posted by: MsWhite007
from Alabama
I love this app! Always easy to maneuver and file!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive
on January 20, 2026
Posted by: jackssshhh
from illinois
Too many fees for a single filer that has nothing but a 401k . Turbo tax is not what it used to be . Thanks for taking half of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 20, 2026
Posted by: muff19
from mingo junction,Oh
TURBO TAX IS GREAT. they werw very fast . I will consider here next year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy
on January 20, 2026
Posted by: RicGer
from Minnesota
no, I just go through and complete it. I have done this many years.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com