Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TT IS THE BEST
on January 20, 2026
Posted by: SWMSR
from LUTZ, FL
BEEN USING TT FOR 15 YEARS. BEST PRODUCT IN MY OPINION
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
the deluxe version sucks
on January 20, 2026
Posted by: Dixi63
from KS
I am on a fixed income and had to pay over 150.00. what a bunch of crap
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quck and easy
on January 20, 2026
Posted by: Angh2
from Ok
This was the quickest and easiest I've ever been able to file my taxes. Stress free!!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 20, 2026
Posted by: Kateka22
from California
I appreciated the guidance given and information tip buttons.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Always secretly charging
on January 20, 2026
Posted by: Gelat05
from 9452 N Travis Dr
Easy to file... Made me purchase something I didn't select
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 20, 2026
Posted by: Alex0987098
from Fl
Seamless info transfer from my employer. Quick and easy!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Watch out
on January 20, 2026
Posted by: MISS 123
from North Carolina
I selected to file myself, when I got to the very end I was forced to select a representative when I didn't receive help from anyone and they changed me $128.00 '
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very fitting
on January 20, 2026
Posted by: sishouse08
from MO
I enjoy that you don't make it hard on me to file my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com