Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax user-friendly
on January 20, 2026
Posted by: SamiGreat
from South Carolina
TurboTax is user-friendly and I appreciate the guidance
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good
on January 20, 2026
Posted by: taxman813
from florida
most of it was simple i only got confused a few times.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 20, 2026
Posted by: Healea
from Ohio
Great and easy. Turbo tax is simple to use and makes filing feel quick and completed.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax handles things
on January 20, 2026
Posted by: Rich1993
from Leander, TX
Went through it pretty easily. There was no issues filing. Highly recommend for others to use whether it be friends or family. Quick and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Truly free and easy!
on January 20, 2026
Posted by: Krystianna
from Maine
truly free and easy to use. Help me. I get more deductibles
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME AND QUICk
on January 20, 2026
Posted by: FOXMAN2284
from Texas
I have been using Turbo Tax for years, and I have not had any problems.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Experience with TurboTax
on January 20, 2026
Posted by: Annab124
from Indianapolis, IN
I found the site easy to use. There were issues on the back end with state tax filings but other than that it was great.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 20, 2026
Posted by: Nina1011
from Florida
Easy to use, convenient and quick. Have used for several years!
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com