Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes filed easily
on January 20, 2026
Posted by: Adamb280
from Penrose, Colorado
Pretty easy to file both and get all deductions quickly and easily
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 20, 2026
Posted by: Dustlint
from Delaware
Easy to understand and very fast. Highly recommend turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 20, 2026
Posted by: canton25
from texas
Very easy to get through, very explanatory and very informative.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 20, 2026
Posted by: Gretchy 57
from kentucky
Had a great experience with Turbo Tax, would recommend it to everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax is good, but sneaky
on January 20, 2026
Posted by: swingate333333
from idaho
They get the job done, but it always very suspcious when i get to the very END of my taxes and they say "Oopsies, theres just ONE tiny little thing that makes this not free, and now we have to charge you $130"
i understand theres likely state fees, but then just call them that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smooth, Easy, user-friendly
on January 20, 2026
Posted by: Azeegus
from WI
Fast and smooth process, sneaky addition of the $40 for using tax return to pay for service charge
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 20, 2026
Posted by: karl7643
from Po box 563
fast and easy. would definitely use again. definitely try it your self
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fun to file
on January 20, 2026
Posted by: Heather7769
from tx
i really enjoy using turbotax. my only problem was not being able to see why i was being charged for filing. i had a simple return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com