Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
This is a scam
on January 20, 2026
Posted by: Anonymous
from Philadelphia pa
It charged me $49 to do my taxes myself with no help it shouldve been free if I received no help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy to do, but very expensive
on January 20, 2026
Posted by: osburncameron
from CO
I had no issue filing my taxes myself. I think the software is very convenient, but PRICEY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 20, 2026
Posted by: Neci17
from Texas
Turbotax was great and efficient! Very helpful and straight to the point.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 20, 2026
Posted by: Laura1982
from Mississippi
It was quick and easy. I had no problems finishing it on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 20, 2026
Posted by: Big Blac
from 614 N Gst
It was quick and simple i appreciate it cuz im not the brightest with computers
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My experience at TurboTax
on January 20, 2026
Posted by: VinaCl1
from Florida, FL
This is my second time using TurboTax to do my own taxes and I really love it, is super easy to use, the answer of the questions are super reliable and useful
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax
on January 20, 2026
Posted by: Texas83Lady
from Texas
I t was so easy to file my tax return making it fast to process.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
liar
on January 20, 2026
Posted by: daveback
from florida
promote free 0/0/0 and then when you file charge $89.00 that is a catfish and fraud.
Written by a customer while visiting turbotax.intuit.com