Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
great
on January 20, 2026
Posted by: pee o
from new jersey
it was a good tome to ;earn an also get more understanding
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the way to file!!
on January 20, 2026
Posted by: Shadel1970
from texas
Easy tax filing and the very affordable fee. Simple and quick. Love it!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
RUN AWAY
on January 20, 2026
Posted by: RUN25
from Idaho
If I could give them 0 I would. Price gouging people who need tax returns is terrible. Stop advertising yourselves as free tax return services. I haven't been able to file for free in YEARS. The only reason I'm back is because I moved states, next year will be straight forward yet again and I will be using someone else.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Tubo Tax
on January 20, 2026
Posted by: shell1313
from california
I have used TurboTax for years with no issues. I will keep using it
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many fees GREEDY
on January 20, 2026
Posted by: Izzyb3
from Va
Took most of my return in fees!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TAX RETURN
on January 20, 2026
Posted by: kenny164
from Texas
Fast and easy return! real easy to navigate and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 20, 2026
Posted by: rob2026
from Texas
Very easy and very quick. i have used it for 6 years and no issues.
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10!!
on January 20, 2026
Posted by: Briii427
from Co
10/10 loved their help filing my taxes! Definitely recommend!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 28, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com