Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
taxes
on January 21, 2026
Posted by: bohumilrec
from 120 26th St, apart 2,
all right taxes. everything was ok
I really enjoy doing it
I really enjoy doing it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
East Tax Filing
on January 21, 2026
Posted by: MelanieDS
from Virginia
TurboTax makes tax filing an absolute breeze! Its format is so easy to follow,
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 21, 2026
Posted by: brandilee
from Tennessee
easy to understand and use . would recommend to anyone doing their own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use, but it is not free!
on January 21, 2026
Posted by: iCanplus2
from virginia
I have been using Turbo for the past 6 years! Very convenient an easy to do! I dislike that they now have all these fees. It is not free to file for everyone, they ill force you to upgrade if you have several documents. My free filing ending up being $118!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on January 21, 2026
Posted by: Cardsfan2011
from Missouri
Easy and efficient. Been using for a few years and always helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS GREAT!
on January 21, 2026
Posted by: NAINAI98
from FL
I have been e-filing with turbo tax for a few or more years now and I have not ever encountered any problems with turbo. I have had assistance from a live agent who was more than helpful as well as patient then helped me understand what I was doing. Turbo Tax has done right by me
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using turbo tax
on January 21, 2026
Posted by: Asley 2026
from Georgia
I've been filing with turbo tax for years. They have always been good to me. They are the only one's I have trusted with my taxes .
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Five Stars!
on January 21, 2026
Posted by: MrsWeav
from OH
Easy to do yourself with step by step instructions!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com