Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome but expensive
on January 21, 2026
Posted by: ChristieBing
from Arkansas
I checked through all of the information and followed the directions. The guidance was provided but it came back for review. It is expensive too.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on January 21, 2026
Posted by: Anonymous
from vermont
wonderful fast easy great. i always use turbo tax every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
25
on January 21, 2026
Posted by: Hollybug47446
from indiana
great, easy to use, fast, loved it, use it every yeatr
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on January 21, 2026
Posted by: mytaxesarefiled2025
from Florida
Been using this product for years and it never disappoints. Fees are extremely reasonable and the step-by-step guidance features make it simple and provide confidence to someone who has zero accounting background.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Joshyv21
from Maine
Great experience here, I use Turbo every year and its always so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file, simple instructions
on January 21, 2026
Posted by: Meloney75
from Florida
I file with Intuit every year. I used to file at a tax office many years ago and it took forever, this is quick, cheap, aand easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy As Pie!!!!!
on January 21, 2026
Posted by: Blackwidow72
from NY
I have used turbo tax for years at times it does get tough but the help features and little information bubbles are exactly what i needed. Super happy and will continue to use this platform for years to come.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
None
on January 21, 2026
Posted by: Anonymous K
from SC
I enjoy using turbo tax but its always a catch to something. If it says free then at the end yall want charge for the services. ITS NOT FREE....The company needs to correct that and see its a fee. You can only file for free for certain things. Im pretty sure its very confusing to alot of people who uses the service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com