Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is thorough.
on April 12, 2026
Posted by: Shea5748
from SC
You charge too much for state tax returns. Please do better next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax sucks!
on April 12, 2026
Posted by: mcs530
from Pennsylvania
The government is scamming its citizens and TurboTax is compliant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was awesome
on April 12, 2026
Posted by: JJ0828177
from Florida
It took a minute but was ok. I will use it again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on April 12, 2026
Posted by: Big Boy 18435
from Pennsylvania
Filing our taxes every year is very simple and most helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is awesome
on April 12, 2026
Posted by: aswo
from missouri
turbo tax was easy to use. it made the scary process seem much easier. will be usuin g TurboTax each time from now on
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax fees
on April 12, 2026
Posted by: Darynadane
from Colorado
I like Turbo tax but all your fees are ridiculous!! I will probably go back to using an accountant, much less expensive!
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax easy to use
on April 12, 2026
Posted by: GBF2025
from Oregon
overall was good, but towards the end told us we had to go from the free version to the deluxe to get what it said was a deduction for retirement contribution...but the Fed and State amounts didn't change (maybe the retirement contribution required the new form but we didn't see any benefit as the Fed and State tax amounts didn't change.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is helpful way to file taxes
on April 12, 2026
Posted by: Grandma Becki
from IN
Guidance: I have used it for many years. I trust its info.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com