Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple. Fast.
on January 21, 2026
Posted by: JRFLA
from Florida
TurboTax has always been pretty simple, but the last couple years has been ridiculously easy. Especially now that it integrates with ADP. Could not be easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Amazing
on January 21, 2026
Posted by: Dallas Cowboys 11
from Florida
THE BEST PROGRAM TO USE turbo tax is amazing way to go
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not recommend
on January 21, 2026
Posted by: Jas199333
from Virginia
They over charge when it says free filing. I never am charged with HNR block
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for decades, Always does a Great Job
on January 21, 2026
Posted by: Capiton MD
from AL
Very easy to navigate, fast, and reliable, works on all sorts of platforms, linux, windows, mac. has extremely good guidance and helpful features, with good accuracy. Also having and easy to use interface.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I don't understand this question?
on January 21, 2026
Posted by: Battleship21
from Vancouver WA
Using the AI generated Turbo Tax was very helpful and I found it easy to use. I would definitely use this again!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is Expensive!
on January 21, 2026
Posted by: CFrazier0
from New Jersey
Very fast, but very expensive as well. The features were easy to use, but even the standard service is over 200 dollars.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Refer a friend link would not work
on January 21, 2026
Posted by: Heather Pfeiffer
from il
THIS YEAR WAS THE WORST EXPIERENCE I HAVE HAVE EVER HAD WITH YOUR PRODUCT. i was not able to use the refer a friend link. was not to take advantage of the discount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax sucks
on January 21, 2026
Posted by: nope125136
from massachusetts
Scam company bribing the government to make taxes harder so you can make a buck
Written by a customer while visiting turbotax.intuit.com