Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very easy to use
on January 21, 2026
Posted by: Scottrykermiles2017
from Louisiana
Very easy to use and fast, user friendly quick accurate
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very nice features
on January 21, 2026
Posted by: Pav111
from Fl
Turbo tax is extra easy this year using AI. It was short and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 21, 2026
Posted by: Mongo 445
from Pennsylvania
Very easy to use and very fast. They found the best refund amount for my situation
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Guidance
on January 21, 2026
Posted by: SDK8488
from Oklahoma, OK
Overall the Experience was good. There were somethings that were not really clear that should have been, so I had to work through them but once I did, I was able to get my tax returns filed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 21, 2026
Posted by: Anonymous
from North Carolina
Very easy to navigate and will help you through every little step and make sure you don't miss anything
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 21, 2026
Posted by: Mike mal
from 4447 E Meadow Creek Way
Good .............................................
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on January 21, 2026
Posted by: Anonymous
from Boonville IN
Super quick and easy. Questions were answered at the touch of a button!
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Buy
on January 21, 2026
Posted by: KenC86
from Pa
Quick,easy and affordable.asked all the questions and helped with any issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com