Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Always helpful and easy
on January 21, 2026
Posted by: Anonymous
from Iowa
Quick and easy! I've e-filed with TurboTax for over a decade and I'll keep coming back!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ALWAYS A VERY SMOOTH TRANSACTION
on January 21, 2026
Posted by: TOFF66
from FLORIDA
ALWAYS VERY SMOOTH ACCURATE TRANSACTION, VERY HAPPT WITH THE SERVICE AND WILL ALWASY USE
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Extraordinary!
on January 21, 2026
Posted by: Dersy77
from Delaware
The process was super easy to follow! Highly recommend!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Aweseom
on January 21, 2026
Posted by: HulaGirl77
from Texas
Turbo Tax is awesome! Turbo Tax is awesome! Turbo Tax is awesome!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on January 21, 2026
Posted by: cgucci1017
from PA
I did not have a good experience it was explained to me that it would only be $49 for the TurboTax plus Edition and that I needed to have it because of my Health Savers plan.then when trying to go back and remove my health Savers plan off of my return I wasn't able to they also said that it would only be $49 and it ended up being $123
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is needed
on January 21, 2026
Posted by: Bia2
from Illinois
I love that it’s free. I already don’t make a lot, there should be free options.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!!
on January 21, 2026
Posted by: Heather767676
from MICHIGAN
This is the only way I can do my taxes on my own!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great job
on January 21, 2026
Posted by: lynn5174
from ga
this app is very easy to use . the question were clear and understandable. I like how they look things over before you summit anything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com