Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax was easy
on January 21, 2026
Posted by: bob120564
from n.j.
went smoothly... till this..lol.. we shall see ...
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK
on January 21, 2026
Posted by: KDEEZERO8ONE
from AZ
ACCURATE, QUICK AND EASY TO UNDERSTAND, BEST EXPIRENCES IVE HAD USING THIS WEBSITE.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 21, 2026
Posted by: PLady80
from NJ
As always, every year, Turbo Tax makes it quick, easy and painless. It's just plug in the info and Turbo Tax takes care of the rest! They even start reaching out about a week before the end of December to assist and remind you to get your info together for a fast and efficient process. Thank you Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online Turbo Tax - meh
on January 21, 2026
Posted by: ThereIsNoGoodReason
from UT
Online experience was very much inferior to the previous versions I've used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so helpful
on January 21, 2026
Posted by: Mandy0809
from FL
Turbo tax is awesome and makes filing my taxes so easy!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TubroTax is Awesome
on January 21, 2026
Posted by: KeyshaLashell
from Teaxs
Everything was simple and easy. I always use TurboTax and they never disappoint with the quality of service given.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and great Customer Service!
on January 21, 2026
Posted by: KJS01
from WI
I had a Turbo Tax rep call me to figure out why my daughter wasn't qualifying as a dependent for me. She was extremely helpful and friendly and helped figure out I checked something I wasn't supposed to! The issue was fixed in a matter of minutes and it was really slick that she could program in to my computer to see what I was seeing!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy to complete but extra fees are added at end.
on January 21, 2026
Posted by: Brit333
from Kansas
Very easy to complete. However. they added fees even though it's promoted as do it yourself at no cost. In past years there were no fees for this option.
Written by a customer while visiting turbotax.intuit.com