Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBOTAX IS GREAT!
on January 21, 2026
Posted by: NAINAI98
from FL
I have been e-filing with turbo tax for a few or more years now and I have not ever encountered any problems with turbo. I have had assistance from a live agent who was more than helpful as well as patient then helped me understand what I was doing. Turbo Tax has done right by me
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using turbo tax
on January 21, 2026
Posted by: Asley 2026
from Georgia
I've been filing with turbo tax for years. They have always been good to me. They are the only one's I have trusted with my taxes .
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Five Stars!
on January 21, 2026
Posted by: MrsWeav
from OH
Easy to do yourself with step by step instructions!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Taxes
on January 21, 2026
Posted by: Ferbie tax Guru
from MN
Always easy. Love using Turbo Tax. customer for bu 10 years now!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free
on January 21, 2026
Posted by: Tawfiqul10
from New Jersey
Why advertise as free? Just explain the fees upfront
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on January 21, 2026
Posted by: ABE012126
from North Carolina
Needless charges to type in info myself. Not helpful
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing raisin
on January 21, 2026
Posted by: Turkoftexas
from Texas
Great easy tool
Was awesome always been a good trustworthy site
Was awesome always been a good trustworthy site
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick , Fast, And Easy
on January 21, 2026
Posted by: LisaLovely0701
from Kansas
Turbotax has always been so helpful . I've been filing for years now and i have never been disappointed
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com