Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax in my book is the #! tax preparation
on January 21, 2026
Posted by: Gail2u
from North Carolina
There is a reason why I've been using Turbo Tax for the last 7 plus years. I love it because of the accuracy and the features!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 21, 2026
Posted by: Caribeari5
from PA
I use this software every year, always accurate, and easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lies
on January 21, 2026
Posted by: not worth or importnt
from Wisonsin
Changed so much and claim thins hidden in see details.
not the turbotax i started with and will be looking into doing it else where for next year.
not the turbotax i started with and will be looking into doing it else where for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 21, 2026
Posted by: Kelco001
from Missouri
It was easy to file and pretty inexpensive!! Always use them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Informative
on January 21, 2026
Posted by: GregM12
from NY
Always simple and easy to use. Whenever I am confused, TurboTax has the answer.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
user friendly
on January 21, 2026
Posted by: Lab1109
from CA
Easy to use and user friendly!!! reliable and quick
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on January 21, 2026
Posted by: Anonymous
from South Carolina
Simplified with great tool tips! Always use TurboTax for quick filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on January 21, 2026
Posted by: Murf733
from Illinois, IL
I like the ease of Turbo Tax, but I would like to see lower costs. Paying basically 10% of your refund for someone who does not get a vey big refund to begin with. Just a thought.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com