Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy
on January 21, 2026
Posted by: OJO1
from New Mexico
Easy. No problems and when I did have a problem I had guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on January 21, 2026
Posted by: 1987nichole1987
from tx
easy easy, and very fast. very cost effective. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 21, 2026
Posted by: Drippin_113
from Oklahoma
Great job making things easy Helped out a lot making me feel at ease
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is accurate
on January 21, 2026
Posted by: J7609131
from 9131 West 91st Place
I have used TurboTax for years now and it really is easy and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and convenient
on January 21, 2026
Posted by: J23F
from 5 maple st
Easy to follow instructions. Would recommend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is user Friendly
on January 21, 2026
Posted by: anonymous86486778
from Ohio
Turbo Tax is very user friendly and my go to for filing taxes.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible.
on January 21, 2026
Posted by: TeeeeW
from Wa
You force people to pay and heavily discourage free file. And you added a fee to an account that you are already making money off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the only service to use!
on January 21, 2026
Posted by: Kolossus1911
from Texas
It is simply the best, it was quick and easy to use!!! I even switched from a computer to mobile seamless when, I needed to move again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com