Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax is Expensive!
on January 21, 2026
Posted by: CFrazier0
from New Jersey
Very fast, but very expensive as well. The features were easy to use, but even the standard service is over 200 dollars.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Refer a friend link would not work
on January 21, 2026
Posted by: Heather Pfeiffer
from il
THIS YEAR WAS THE WORST EXPIERENCE I HAVE HAVE EVER HAD WITH YOUR PRODUCT. i was not able to use the refer a friend link. was not to take advantage of the discount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax sucks
on January 21, 2026
Posted by: nope125136
from massachusetts
Scam company bribing the government to make taxes harder so you can make a buck
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on January 21, 2026
Posted by: Nonnie Vika
from Stockbridge, GA
Got my return done in less than an hour. Very easy to use. No appointment needed!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 21, 2026
Posted by: Amberienn
from Nebraska
I enjoy turbo tax the website is easy to use and user friendly. They are helpful in showing you where to put information and the help section is easy to get answers for the option to have an expert is a nice feature and its way easier then any other site I've used.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
rn
on January 21, 2026
Posted by: audreyanna
from fl
easy to do, did everything online, its transfer my info from last time
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees are ridiculous!
on January 21, 2026
Posted by: Capitalistic fees
from Iowa
Fees for using my tax refund to pay for Turbo tax fees is ridiculous!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always TurboTax
on January 21, 2026
Posted by: llandis25
from PA
Accuracy, Speed, Interface, Guidance, Easy to Use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com