Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,474 Reviews)
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is easy to use
on January 21, 2026
Posted by: Patti84
from Wisconsin, WI
The step-by-step instructions were easy to follow.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 21, 2026
Posted by: SJ2026
from GA
Smooth process from beginning to end. Highly recommend!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like turbo tax
on January 21, 2026
Posted by: Jeff king
from Iowa
It was good easy to use i like the way its setup and would recommend it
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on January 21, 2026
Posted by: pinkjess815
from Texas
they make it easy and effortless for people like me with autism or adhd
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
iS NOT FREE AS ADVERTISED
on January 21, 2026
Posted by: ENSENADA
from FLORIDA
advertise as free and ended up paying more than I was charged last year at a tax place. Was not able to use the free tax refund as advertised everywhere
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 21, 2026
Posted by: Halo97
from North Carolina
Very easy & quick!! Loves it!!!! Anyone can do it!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on January 21, 2026
Posted by: Anonymous
from 641 teleran street
They are great and they help anyway they can very good
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Blocka48
from 724 lener ave sw
it was fast and I just went by the directions following each line but it was fast and friendly and very helpful
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com