Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is needed
on January 21, 2026
Posted by: Bia2
from Illinois
I love that it’s free. I already don’t make a lot, there should be free options.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!!
on January 21, 2026
Posted by: Heather767676
from MICHIGAN
This is the only way I can do my taxes on my own!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great job
on January 21, 2026
Posted by: lynn5174
from ga
this app is very easy to use . the question were clear and understandable. I like how they look things over before you summit anything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple. Fast.
on January 21, 2026
Posted by: JRFLA
from Florida
TurboTax has always been pretty simple, but the last couple years has been ridiculously easy. Especially now that it integrates with ADP. Could not be easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Amazing
on January 21, 2026
Posted by: Dallas Cowboys 11
from Florida
THE BEST PROGRAM TO USE turbo tax is amazing way to go
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not recommend
on January 21, 2026
Posted by: Jas199333
from Virginia
They over charge when it says free filing. I never am charged with HNR block
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for decades, Always does a Great Job
on January 21, 2026
Posted by: Capiton MD
from AL
Very easy to navigate, fast, and reliable, works on all sorts of platforms, linux, windows, mac. has extremely good guidance and helpful features, with good accuracy. Also having and easy to use interface.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I don't understand this question?
on January 21, 2026
Posted by: Battleship21
from Vancouver WA
Using the AI generated Turbo Tax was very helpful and I found it easy to use. I would definitely use this again!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com