Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and Accurate
on April 12, 2026
Posted by: Ventura Guy
from CA
The process was relatively smooth. Questions were easily answered by pop-up options.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Seamless and easy!
on April 12, 2026
Posted by: jstavena
from Texas
Seamless and incredibly easy. Love that it guides you every step of the way!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use for a family of 5!
on April 12, 2026
Posted by: kendrita243
from Alabama
First time doing our own taxes as a family and it was super simple!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good except for price
on April 12, 2026
Posted by: kp0802
from ohio
Simple and useful process but process has increased dramatically.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NOT A FAN
on April 12, 2026
Posted by: K0000000000000000000000
from VA
THIS WEBSITE IS SO CONFUSING AND CHARGED ME CRAZY!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive
on April 12, 2026
Posted by: SRobinson14
from New York, New York
Turbo Tax is too expensive now. Will be going to a real person next time.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on April 12, 2026
Posted by: DJ44usmc
from Florida
The service will Awesome ¡',,,,,lol,lol,l,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on April 12, 2026
Posted by: DeeW21
from 16877 River Birch Ave
Great program easy to use, user friendly................................
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com