Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
user friendly
on January 21, 2026
Posted by: Lab1109
from CA
Easy to use and user friendly!!! reliable and quick
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on January 21, 2026
Posted by: Anonymous
from South Carolina
Simplified with great tool tips! Always use TurboTax for quick filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on January 21, 2026
Posted by: Murf733
from Illinois, IL
I like the ease of Turbo Tax, but I would like to see lower costs. Paying basically 10% of your refund for someone who does not get a vey big refund to begin with. Just a thought.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was easy
on January 21, 2026
Posted by: bob120564
from n.j.
went smoothly... till this..lol.. we shall see ...
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK
on January 21, 2026
Posted by: KDEEZERO8ONE
from AZ
ACCURATE, QUICK AND EASY TO UNDERSTAND, BEST EXPIRENCES IVE HAD USING THIS WEBSITE.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 21, 2026
Posted by: PLady80
from NJ
As always, every year, Turbo Tax makes it quick, easy and painless. It's just plug in the info and Turbo Tax takes care of the rest! They even start reaching out about a week before the end of December to assist and remind you to get your info together for a fast and efficient process. Thank you Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online Turbo Tax - meh
on January 21, 2026
Posted by: ThereIsNoGoodReason
from UT
Online experience was very much inferior to the previous versions I've used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so helpful
on January 21, 2026
Posted by: Mandy0809
from FL
Turbo tax is awesome and makes filing my taxes so easy!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com