Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is user Friendly
on January 21, 2026
Posted by: anonymous86486778
from Ohio
Turbo Tax is very user friendly and my go to for filing taxes.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible.
on January 21, 2026
Posted by: TeeeeW
from Wa
You force people to pay and heavily discourage free file. And you added a fee to an account that you are already making money off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the only service to use!
on January 21, 2026
Posted by: Kolossus1911
from Texas
It is simply the best, it was quick and easy to use!!! I even switched from a computer to mobile seamless when, I needed to move again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax in my book is the #! tax preparation
on January 21, 2026
Posted by: Gail2u
from North Carolina
There is a reason why I've been using Turbo Tax for the last 7 plus years. I love it because of the accuracy and the features!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 21, 2026
Posted by: Caribeari5
from PA
I use this software every year, always accurate, and easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lies
on January 21, 2026
Posted by: not worth or importnt
from Wisonsin
Changed so much and claim thins hidden in see details.
not the turbotax i started with and will be looking into doing it else where for next year.
not the turbotax i started with and will be looking into doing it else where for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 21, 2026
Posted by: Kelco001
from Missouri
It was easy to file and pretty inexpensive!! Always use them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Informative
on January 21, 2026
Posted by: GregM12
from NY
Always simple and easy to use. Whenever I am confused, TurboTax has the answer.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com