Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,473 Reviews)
Rating breakdown 87,473 reviews
5 Stars
64,954
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is amazing
on January 21, 2026
Posted by: Jay2245
from New York NY
It was amazing understood everything best app ever love it
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!!!
on January 21, 2026
Posted by: torid8605
from Nevada
Turbo tax is easy to use. I filed mine with just my phone
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2025
on January 21, 2026
Posted by: 2025TaxMaven
from FL
This issue of Turbo Tax was different. I had to dig around to find another form. Other than that it was easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 21, 2026
Posted by: KayCM8
from Knoxville,Tn
A little different this year while using but the sources to ask question is user friendly. It was fast to do and took me about an hour.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very helpful and easy to use love It!
on January 21, 2026
Posted by: Jessb022023
from Ny
Turbo tax was very helpful and easy to use I will be using it again
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Relatively painless
on January 21, 2026
Posted by: AbyssalQuail
from Iowa
The filing was relatively painless. Tomato soup electabuzz.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its no longer free
on January 21, 2026
Posted by: GAMDC1972
from Maryland, MD
I was hoping to file early and the service to be free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Probably wont be using next year
on January 21, 2026
Posted by: MayraAP
from Arizona
No such thing as free anymore! Should of just gone with a real person instead
Written by a customer while visiting turbotax.intuit.com