Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great program
on January 21, 2026
Posted by: lcop00a
from Texas
gets easier every year. I've never had a problem with Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after Year Success
on January 21, 2026
Posted by: Anonymous
from iowa
Another successful year filing with Turbo Tax. SO quick and easy. Painless. Maximum Refund and it even lets me pay the fee WITH my refund. So no upfront costs to worry about. HIGHLY recommend.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on January 21, 2026
Posted by: Solodelaren
from Texas
The experience with turbo tax is great & would recommend everyone to use it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on January 21, 2026
Posted by: Patti84
from Wisconsin, WI
The step-by-step instructions were easy to follow.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 21, 2026
Posted by: SJ2026
from GA
Smooth process from beginning to end. Highly recommend!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like turbo tax
on January 21, 2026
Posted by: Jeff king
from Iowa
It was good easy to use i like the way its setup and would recommend it
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on January 21, 2026
Posted by: pinkjess815
from Texas
they make it easy and effortless for people like me with autism or adhd
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
iS NOT FREE AS ADVERTISED
on January 21, 2026
Posted by: ENSENADA
from FLORIDA
advertise as free and ended up paying more than I was charged last year at a tax place. Was not able to use the free tax refund as advertised everywhere
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com