Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Inconsistant
on January 21, 2026
Posted by: Anonymous
from Colorado
Even though it works well enough, there's too many weird things. On the start of my state, it wanted charitable donations but said I couldn't put the ones from my federal even though I ended up not using itemized. So I went back to take them off the useless itemized page, then the state charitable donation page was gone. I searched the whole site and I couldn't get back to it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to do taxes
on January 21, 2026
Posted by: Spankerton
from Utah
Very easy, very thorough, lots of checking of the info
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Sucks
on January 21, 2026
Posted by: Jerry60639
from IL
charged so much do not recommend to use again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 21, 2026
Posted by: AR1976
from 2985 back creek church rd
It took me less than 30 minutes, since I am already in their system. They found deductions and found where I accidentally entered something wrong, which would have made my return almost $3000 less than what it was supposed to be.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax takes the stress out!
on January 21, 2026
Posted by: mother re
from NY
Using Turbo Tax is very easy. They make it very effortless. The reassurance is the best!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awedome
on January 21, 2026
Posted by: Alopez123069
from Texas
It was great awesome experience thank you very much
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My first time !! It was good
on January 21, 2026
Posted by: Cash1992
from Mississippi
Turbo Tax was fast and helpful from accessibility to AI help
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Srader
from ohio
I think its like my 5th year doing it on Turbo Tax it super ez we love how it walks you throw it..
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com