Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Easy but never free
on January 21, 2026
Posted by: Peter67
from No
Easy but it's never free. Takes what little I get back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Free ain't Free
on January 21, 2026
Posted by: Upset 4 Good
from Missouri
It went smoothly enough until the end when it would not let me continue unless I paid a fee when I had selected the free as I have for the past years. It said $40 and ended up $188. I will have to think seriously about next years filing. It said I had some resources that were never explained to me, yet charged me for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 21, 2026
Posted by: Missbelle1
from Missouri
Turbo Tax was fast and hassle free, I was able to file and not have to worry about any hidden fees. The price was also very good as well. I will be coming back every year to file with turbo tax from now on.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome
on January 21, 2026
Posted by: denton1985
from georgia
use them every year to do my taxes l love how fast and easy it is
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing
on January 21, 2026
Posted by: L109
from Nv
It was fast and easy ! I was very pleased ! Thank you !
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a must have!!!
on January 21, 2026
Posted by: Matt138333
from Florida
Easiest, fastest way to do taxes. Literally 14 minutes to get max return and discounts.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very helpful
on January 21, 2026
Posted by: JJZ8
from Colorado, CO
Filing taxes is a very stressful time. No one wants to be audited, and we all want to get back the highest refund possible. I find the Guidance I get from Turbo Tax to be very informative and helpful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is fast, accurate and user friendly
on January 21, 2026
Posted by: Salysal
from NV
easy to use, guides you through it and use friendly, even your grandma can do it
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com