Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
have used turbo for years , always helpful
on January 21, 2026
Posted by: big mike62
from texas
very good guidance and step by step help. nice accuracy
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 21, 2026
Posted by: meggg2025
from vt
TurboTax is so easy - it makesaxes every year so easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best around
on January 21, 2026
Posted by: JustinS23
from Florida
Easiest tax site. Did it on my laptop this year, as it’s easier to type on that. Just like the app on my phone, every step was guided & helpful. Took about 45 minutes & I had a lot of forms to submit too.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: My2YK
from SC
Service is very fast and easy to use, and I liked the feature to get refund up to 5 days faster.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear your refund was processed so quickly! We appreciate you choosing TurboTax, and are glad we could meet your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a RIPOFF!!!!!!
on January 21, 2026
Posted by: broncosfantx
from Texas
the $89 fee on a $273 refund is beyond ridiculous; I will never use turbo tax after this year nor will I ever tell anyone to use your services.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fantastic
on January 21, 2026
Posted by: jsdutcher
from Tx
no interaction with live expert but found it easy to use product
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden fees
on January 21, 2026
Posted by: Kate156769
from WA
Felt broadsided by the 49 dollar charge at the end after constantly saying I didn't want to add any services. Just be aware, nothing is free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 21, 2026
Posted by: Pcp41143
from Ca
It was very easy to do. It walked me right through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com