Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great and easy!
on April 12, 2026
Posted by: DrDreDog
from Nashville, TN
It was user friendly and didn't need to upload any photos which made it easier and faster!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Reliable
on April 12, 2026
Posted by: tcrouse
from OR
I've used Turbo Tax for years and it is so easy and reliable. It is helpful to have a little tax knowledge yourself, but the questions and guides really help with subjects I don't know much about.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Thanks for the help!
on April 12, 2026
Posted by: Robin 2025
from West Virginia
Good, just a lot of info to go through. Thanks for your help!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for sure
on April 12, 2026
Posted by: DeeM7
from Alabama
The experience is easy going if you do not have a lot going on. Some of the wording was confusing but I think it's because of what the State is asking. Other than that, it was easy for me to upload and double check. Still will choose to do it myself through TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy peasy
on April 12, 2026
Posted by: AngePear
from Washington, WA
Really love I can do this myself from home and don't have to worry about if I forgot some paperwork.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is getting expensvie
on April 12, 2026
Posted by: NotEwe2
from Texas
Not thrilled with the price and all the fees. I'll be looking for another tool for next year. It's too bad, as we've been a customer for over 25 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on April 12, 2026
Posted by: Amy12333333
from Florida
Easy process! Would use again. Took less than an hour.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is a high cost for an online platform
on April 12, 2026
Posted by: Chelsms
from michigan
I have been using Turbo Tax for years. It is frustrating that the cost continues to increase while the product stays relatively the same. Given it is completely online and I really do not need any support, it costs far too much.
Written by a customer while visiting turbotax.intuit.com