Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Amazing
on January 21, 2026
Posted by: ikr52032
from Kaneohe, HI
I love doing my Taxes on Turbo Tax, it is quick and easy to use. Has explanations and lots of tips
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple Filing process
on January 21, 2026
Posted by: Sandrette
from South Carolina
Fast and convenient service
Simple and easy process
Simple and easy process
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on January 21, 2026
Posted by: Anonymous
from KINSTON NC
easy to use very helpful accuracy self guidance thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxed Filed! Yay!
on January 21, 2026
Posted by: Lora319
from FL
Great. Super easy to file! Was easy to understand and go done in les than 20mins!
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax steals from you by hiding options!
on January 21, 2026
Posted by: TurbotaxHijackedByThugs
from Utah
Whoever decided it was ok to hide all the refund options except refunding to a kredit karma card or paying intuit $35 for depositing it needs to be arrested! Only after accidentally pressing the back button did the other options show up, including the standard free deposit that I always use. Turbotax has turned to unethical criminals ripping off their customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Brodygirl
from Washington
You guys are great! So fast and easy! #1 ALL THE WAY!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax filing is easy and guidelines are great
on January 21, 2026
Posted by: Keto Raj
from CA
It's easy to use and user friendly. Guidelines and information are very helpful.
Interface and UI are easy to use.
Interface and UI are easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on January 21, 2026
Posted by: mgallo
from Mt
When I was more than halfway through filing, I realized I could possibly file for free. But when I tried to file for free, the intuit site just kept taking me back to my on going current filing. 😫 Perhaps next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com