Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is very helpful and easy to use love It!
on January 21, 2026
Posted by: Jessb022023
from Ny
Turbo tax was very helpful and easy to use I will be using it again
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Relatively painless
on January 21, 2026
Posted by: AbyssalQuail
from Iowa
The filing was relatively painless. Tomato soup electabuzz.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its no longer free
on January 21, 2026
Posted by: GAMDC1972
from Maryland, MD
I was hoping to file early and the service to be free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Probably wont be using next year
on January 21, 2026
Posted by: MayraAP
from Arizona
No such thing as free anymore! Should of just gone with a real person instead
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on January 21, 2026
Posted by: Triciacotber
from Indiana
It's easy and fast I use it every year and it's super easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is extremely easy and user friendly!
on January 21, 2026
Posted by: JCMtx
from TX
TurboTax is so easy to use and user friendly. Very thorough and intuitive, directing the user step by step on where to go. Upload feature is fantastic!
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 21, 2026
Posted by: Jay jay 85
from North Carolina
Very easy to use and if you get stuck you can always get help
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy
on January 21, 2026
Posted by: gtonya28
from Michigan
Easy to navigate and explanation of deductions. Recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 6, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com