Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love turbo tax
on January 21, 2026
Posted by: Missness72
from Austin, texas
I had to upload my form 1095 so originally got rejected. But when i called to speak to someone to help because i got confused your agent was wonderful and patient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was great
on January 21, 2026
Posted by: alex helped me
from oklahoma
i was really impressed i needed help this year several times and and was able get the help i needed .
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbotax
on January 21, 2026
Posted by: maliyy99
from MN
makes filing my taxes very easy, I have used TurboTax for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cool
on January 21, 2026
Posted by: Suppy1234598765
from Ohio
It’s easy to use……………….hahahahahahahhaahhahahhahaahhhahahahahahahahahha
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 21, 2026
Posted by: April2367
from Wichita KS
The tax guide that helped me was great! He solved my issue immediately
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
False Advertising
on January 21, 2026
Posted by: eamonfromdaemen
from NY
Advertised as a 40$ fee when in reality it turned out to be 140$. Kinda messed up lowkey forreal forreal no cap on god.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees!!!!!!!!!!!!!
on January 21, 2026
Posted by: Ijustgotscrewed
from Tx
All good until your $49 fee suddenly became an $89 fee. Last time I use your cheating service!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
East to use!
on January 21, 2026
Posted by: matt3160
from MN
Turbo Tax made it extremely easy to file. Very thorough! I would recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com