Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is Money Hungry!
on January 21, 2026
Posted by: James6556
from Kansas
There's no point in using the free filing option when they're just gonna find a way to make you upgrade to a pay-only tier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process!
on January 21, 2026
Posted by: LeahNichole23
from Georgia
The process was fairy quick and easy! You can't beat their guaranteed max refund and no upfront cost!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is good
on January 21, 2026
Posted by: JennJon
from Texas
It was good. thank you for everthing.this was fast
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax IS awesome
on January 21, 2026
Posted by: Gz31
from Texas
A breeze to use and very intuitive! Will use again and again
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 21, 2026
Posted by: Catdog22
from 29 Tea Rock Gardens
Turbo Tax guidance was very helpful with difficult student loan forms!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 21, 2026
Posted by: 8888Felic
from Colorado
They make it easy to do everything , fast to do your own taxes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Stingy but efficient
on January 21, 2026
Posted by: Shconn
from texas
I don't like how it takes my money every chance it gets but it makes it super easy and timely to files taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 21, 2026
Posted by: JoiP
from HI
I have been using turbo tax for years. It is so easy and reliable and I always get the best results.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com