Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Very confusing.
on January 21, 2026
Posted by: LarryV1965
from CT
I was very confused in parts like why my state return could not be filed with my federal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!
on January 21, 2026
Posted by: peebesballer
from Minnesota
I love filing my taxes with Turbo Tax! The user interface is so easy and intuitive, the process is super-quick and I finish filing with great peace of mind!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Charged for being charged
on January 21, 2026
Posted by: bumcrumb
from Tennessee
why do citizens have to pay to pay taxes???????????????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, fast
on January 21, 2026
Posted by: Anonymous
from Utah
I always use turbo tax. It’s easy and thorough. Recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Great work doe
from Florida
Great awesome fantastic superb aaamazing just flat out good
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love taxes now?
on January 21, 2026
Posted by: deeniest
from Florida
TurboTax is fantastic. Filing taxes elsewhere is a nightmare, but with TurboTax there's no room for error. Everything is made easy and with the deductibles section you get the refund you deserve! I plan on using TT for my tax needs forever. STAY GOOD! I did my taxes at a different place last year and it was a nightmare.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 21, 2026
Posted by: silkysmoothe2456982
from New York
This is such an easy experience. The 4th or fifth time I've used it. Very quick you easily import your W-2's and at the end of the day you save money compared to going somewhere in person.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy
on January 21, 2026
Posted by: BreeC1979
from Pennsylvania
We LOVE TurboTax, it’s so a we easy! We look forward to it every year.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com