Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,413 Reviews)
Rating breakdown 87,413 reviews
5 Stars
64,917
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love It
on January 21, 2026
Posted by: Sister80
from Kentucky
Easy to use How it’s so careful to protect everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is awesome
on January 21, 2026
Posted by: Pooky1971
from Tennesee
TurboTax is easy. The website was guided me well
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was super easy
on January 21, 2026
Posted by: Dumb897
from Ok
Was super easy and simple. Why do I have to type so much
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees are to high
on January 21, 2026
Posted by: Billmckeel
from TN
The system is very user friendly, but the fees you charge are ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading
on January 21, 2026
Posted by: Edletr
from California
Told me I would be charged $44 for their program and ended up paying $132 for their service charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on January 21, 2026
Posted by: Brenden1
from AZ
Very easy and not too complected, easy enough that I could do it on my lunch break
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast ...very fast !!
on January 21, 2026
Posted by: little Vern
from WA
It seemed faster this year and nothing needed to be edited .
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubro Tax
on January 21, 2026
Posted by: Erica2927
from NY
It was an easy app to use, I had no problem with doing my taxes on my own and the guidance of Tubro Tax helping me with everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com