Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,412 Reviews)
Rating breakdown 87,412 reviews
5 Stars
64,916
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is great
on January 21, 2026
Posted by: Buddy131313
from Indiana
TurboTax was very easy to use got it done within 10 minutes
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such and amazing site for yearly taxes!
on January 21, 2026
Posted by: Anonymous
from Texas
I have been a faithful TurboTax user for the past three years. I can see myself filing another way. With the fast and easy way to apply your information in seconds. And TurboTax has a lot to offer you as a customer!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tries to get more money out of you
on January 21, 2026
Posted by: EricFU
from texas
Easy to use. There shouldnt be a $40 charge to pay with the federal fund. There should be a $39 charge just for deposit because there is no other option!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ease of use
on January 21, 2026
Posted by: skull12345
from tennessee
very easy to understand and use. ifheiheigheigigjoghi
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 21, 2026
Posted by: Amoney1985
from Pa
Love it fr it’s easy and self explanatory best tax sight
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome program
on January 21, 2026
Posted by: TWA60
from Virginia
it was very easy and walked me through the whole process
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is pretty good
on January 21, 2026
Posted by: io1212
from New York
I thought the experience was pretty easy, it was nice to file. I appreciated the learn more button which pulled up a helpful description of tax info.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 21, 2026
Posted by: Rmmconk
from Kentucky
TurboTax was very easy to use TurboTax was very easy to use and uncomplicated
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com