Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax
on January 21, 2026
Posted by: m2ms
from washington
Dayta, the turbo tax representative helped me out today when i was stuck on my return and made sure i got through it quickly and accurately, would definitely call in the future if i need help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unpleasant experience
on January 21, 2026
Posted by: Dallint
from Washington
Annoying interface and forced to pay $50 to file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 21, 2026
Posted by: Shas1200
from Tennessee
It was quick and easy. I will continue to use them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You can easily do your own taxes with Turbo Tax
on January 21, 2026
Posted by: ItsJustWanda
from California
Anyone can do their own taxes with Turbo Tax. It's simple, easy to understand and each step walks you through it comfortably. You don't need to pay someone else to do your taxes, you can do the yourself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Guidance
on January 21, 2026
Posted by: Amerbadas13
from Virginia
Step by step instructions and revisit helps with the accuracy of our tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 21, 2026
Posted by: Pamy faye
from Viginia
Quick answer simple loved how eazy it was they walked me through it
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Trash
on January 21, 2026
Posted by: Herocalls
from Ca
Not ofr everyone especially in situations where your unsure of and can accidentally answer something wrong which can cause an audit smh Trash capitalist corporate company
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
done
on January 21, 2026
Posted by: cdmcd
from mi
its really nice that my husbands w2's are already loaded. way better than paper.
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com