Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,412 Reviews)
Rating breakdown 87,412 reviews
5 Stars
64,916
4 Stars
9,620
3 Stars
4,255
2 Stars
2,720
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Nene17
from Alabama
Very Helpful , Very easy To manage, Been Using Turbo for
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
eh
on January 21, 2026
Posted by: alida04
from connecticut
i dont think its fair i had to pay $97 for delux when i never contributed to a retirement plan, that was a mistake made by my company that was fixed . I never paid anyything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and quick!
on January 21, 2026
Posted by: breal89
from indiana
quick and easy. simple step by step instructions, Loved how fast I could do it myself and how cheap it was to file!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 21, 2026
Posted by: millo 1
from indiana
it was easy, not hard to navigate, not time consuming at all
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Lysiane M
from FL
easy to use. been using it for years! Also inexpensive
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on January 21, 2026
Posted by: AMPPPPP
from FL
AMAZINGLY EASY SIMPLE FAST ! USE IT EVERY YEAR, NEVER MISSES
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress free
on January 21, 2026
Posted by: Chips63
from Oklahoma
Easy step by step, and guidance if needed, recommend
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only way to file
on January 21, 2026
Posted by: MKJ7516
from MA
Easy! Accurate! Inexpensive! This is my 15th year using Turbo Tax and I will never use another product.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com