Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 21, 2026
Posted by: Carvil
from CA
Fast and easy had no issues easy to follow would recommend
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!!!
on January 21, 2026
Posted by: Angel1299
from Alabama
Turbo tax is the best. this is my 5th year filing and everytime it gets easier and simpler.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on January 21, 2026
Posted by: Gols
from Mississippi
Simple and guided tellers what you need, no complaints
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Beware of hidden fees to get your money.
on January 21, 2026
Posted by: Denton44130
from Ohio
Hidden Fee's to get your money! Federal and State cost 128$ in total... It shouldn't cost this much to get your taxes done...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tax
on January 21, 2026
Posted by: firefight
from ohio
it was a little confusing and all the fees are way to much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 21, 2026
Posted by: Becca420xyzzz
from INDIANA
Great experience, was easy to figure out and do on my own
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best tax program on the market
on January 21, 2026
Posted by: LopezLong789
from ct
The interface and overall program worked amazingly this is now my 7th year in a row using turbo tax and needless to say i am always left satisfied and happy with my return and the excellent features i utilized through the program and always very satisfied with my return!!! thank you again for another year of making filing easy!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again
on January 21, 2026
Posted by: Smh never again
from Georgia
Terrible experience I feel robbed there was nothing wrong with my return but you made an issue just to charge me after I already filed for free I will never use turbo tax again way too stressful and again I wa robbed..
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com